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The fastest way to get answers is to
read our frequently asked questions
(FAQs).
If the FAQ's don't answer your question, send us an email using the form below.
We'll make every attempt to respond to your e-mail within 24 hours. We are available Sunday through Saturday 9:00am to 10:00pm Eastern Standard Time.
Here are a few quick links:
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IKEA Help Center
Anna, from the IKEA Help Center, is here to offer you quick and direct answers for your IKEA related questions. Before calling your local store, try asking Anna!
Ask Anna!
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store
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An After-sales Specialist will be contacting you within 48 hours between the
hours of 9:00am-8:00pm M-F and 10:00am-6:00pm Saturday and Sunday.
Order Information:
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Did you place your order online or by phone?
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online
phone
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Did you place an order for kitchen cabinetry or appliances?
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Order Date:
(mm/dd/yyyy)
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Example:
The Confirmation Number (EOI*********US) may be found in your order Confirmation Email.
Your Order Number (159-******** or 161-********) may be found on your packing slip.
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